Shipping and Delivery:
Purchases are shipped from our warehouse at Ayurveda Yoga Villa Life Sciences Pvt. Ltd. by reputed logistics service providers.
Please allow following number of days for delivery from receipt of your order.
- Domestic orders – All domestic orders are processed within 1 business day (except Public Holidays & Sundays).
You can expect the delivery within 3-7 business days - Free shipping inside India only
- International orders – All international orders are processed within 2 business days (except Public Holidays & Sundays).
You can expect the delivery within 7-14 business days
depending on shipping agent resp. forwarder. - Shipping outside India is ex works which means the buyer
bears responsibility for the shipping costs. - Custom charges and handling rates if applicable, will be shared at the time of delivery by the logistics service provider. Please find below the terms and conditions pertaining to Custom and Handling charges –
- Your shipment could be subject to Customs Duty Charge / Import Duty / Other applicable government taxes on arrival in the destination country.
- Check the tentative Customs Duty Charge / Import Duty / Other applicable government taxes on the respective government portals.
- These charges will have to be borne by the customer. Ayurveda Yoga Villa Life Sciences Pvt. Ltd. is not liable to pay these under any circumstances.
- The shipping charges mentioned in the total order value does not include these charges.
- If the customer refuses to pay the liable shipment custom charges upon its arrival in the destination country the brand will deduct complete shipping and return duty charges from the customer order value while processing the refund.
- Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative person of trust.
However Ayurveda Yoga Villa Life Sciences Pvt. Ltd. takes no responsibility for goods signed by alternative persons.
Returns and Refunds
At Ayurveda Yoga Villa Life Sciences Pvt. Ltd., we strive to give you the very best shopping experience possible. However, considering that opened or damaged products cannot be reused, we cannot accept exchange or return of opened or used products once sold or delivered.
- Ayurveda Yoga Villa Life Sciences Pvt. Ltd. is not responsible
for any damage caused after delivery - In case of any problem or quality issue with the product, we exchange the product. All you need to do is give us a call or email us within 24 hours of receipt of delivery.
For queries reach out to info@ayvlifesciences.com via email;
or message to +91 81570 11347 (WhatsApp);
or call us +91 8100 9000 - Exchange of products will be accepted only if the products are returned in a
saleable condition with the original receipt/tags intact and in their original packaging, in an undamaged condition and subject to following terms: - Returns and exchanges requests will be subject to checking and vetting by Ayurveda Yoga Villa Life Sciences Pvt. Ltd.
- Damages due to neglect, improper usage or wrong application will not be covered under this Policy.
- Once your return/refunds request has been accepted, the process will be completed within 7-21 business days.
- No Refund shall be made once goods are sold except in case of product damages or quality issues.
- Shipping charges incurred on Free Trials are non refundable.
